Legal
Terms of ServiceTérminos del servicio
Este documento legal está disponible en inglés. Esta es una guía en español; la versión en inglés es la que rige.
In shortEn resumen
Summaries on this page are for convenience and are not part of the terms.Los resúmenes de esta página son orientativos y no forman parte de los términos.
- ViperAI Shield helps you spot scams and block known scam websites. It is a strong layer of protection, not a guarantee.
- Checking messages for scams is free, with no account required.
- Paid plans are optional and renew automatically until you cancel. A free trial converts to a paid subscription unless you cancel before it ends. On the website, Pro includes Viper Watch, which re-checks the links, websites, senders and numbers you save and alerts you in the app if one becomes risky (email alerts are not available yet); iPhone features are in beta.
- Cancel any time from Account → Plan & billing → Manage billing. Your plan stays active until the end of the period you paid for.
- Refunds and every other detail are as written in the full terms below.
- The service is operated by Astratic Technologies LLC, and these terms are governed by Colorado law.
- ViperAI Shield le ayuda a detectar estafas y a bloquear sitios de estafa conocidos. Es una capa de protección sólida, no una garantía.
- Verificar mensajes es gratis y no requiere cuenta.
- Los planes de pago son opcionales y se renuevan automáticamente hasta que usted los cancele. Una prueba gratuita se convierte en suscripción de pago si no la cancela antes de que termine. En el sitio web, Pro incluye Viper Watch, que vuelve a revisar los enlaces, sitios web, remitentes y números que usted guarda y le avisa en la app si alguno se vuelve riesgoso (los avisos por correo aún no están disponibles); las funciones para iPhone están en beta.
- Puede cancelar cuando quiera en Cuenta → Plan y facturación → Administrar facturación. Su plan sigue activo hasta el final del período que ya pagó.
- Los reembolsos y todos los demás detalles son los que indica el texto completo en inglés, más abajo.
- El servicio lo opera Astratic Technologies LLC, y estos términos se rigen por las leyes de Colorado.
These terms cover your use of ViperAI Shield — the website at viperai.co and the ViperAI Shield app. By using them, you agree to what’s below. We’ve kept it plain.
What ViperAI Shield is
Qué es ViperAI Shield
Summary: Viper helps you spot scams and block known scam sites. It is a strong layer of protection, not a guarantee.Resumen: Viper le ayuda a detectar estafas y a bloquear sitios de estafa conocidos. Es una capa de protección sólida, no una garantía.
A tool that helps you spot scams, block known scam websites, and — on paid plans — keep watching the links, websites, senders and numbers you save and alert you when they become risky, and protect your household. Scam-call and scam-text protection arrives with the Viper iPhone app (in limited beta). It is a strong layer of protection, not a guarantee. No scam filter catches everything. Always use your own judgment before sending money or personal information, and when in doubt, contact the person or company through a number you already trust.
The free service
El servicio gratuito
Summary: Checking messages is free and needs no account. Fair-use limits may apply.Resumen: Verificar mensajes es gratis y no requiere cuenta. Pueden aplicarse límites de uso razonable.
Checking messages for scams is free, with no account required. Free site-blocking options require a supported browser or DNS setup. We create an anonymous ID so the tools work. Fair-use limits may apply to keep the service available for everyone.
Paid plans
Planes de pago
Summary: Pro and Family are optional paid plans with free trials. Premium Credits are not sold on the website.Resumen: Pro y Familia son planes de pago opcionales con prueba gratuita. Los Premium Credits no se venden en el sitio web.
Checking messages for scams stays free. Paid plans are optional and belong to a signed-in Viper account.
- Pro ($4.99/month or $39.99/year, with a 7-day free trial) adds iPhone scam-call blocking and scam-text filtering after setup, and removes the iPhone app’s monthly photo-check quota. On the website, Pro includes Viper Watch: Viper re-checks the links, websites, senders and numbers you save and alerts you in the app if one becomes risky (email alerts are not available yet). The iPhone features are in beta; the iPhone app is not publicly available yet. Message and photo checks on the website are already free. Fair-use service limits still apply; photo analysis cannot guarantee authenticity.
- Family ($12.99/month or $99.99/year, with a 30-day free trial, up to 6 people) includes Pro for the household, and lets you create a household and invite members. Protection-off alerts and the organizer’s block on AI apps and sites work only on household phones using DNS Shield in the iPhone app, which is in limited beta and not publicly available. Browser Guard’s own optional AI-site setting is separate and applies only in the browser it is installed in. Viper does not currently provide universal detection or blocking of AI-generated content. Some checks can inspect supported provenance signals, such as Content Credentials. Broader detection and filtering of AI-generated content is still being developed.
- Premium Credits, where offered (500 credits for $4.99), are a one-time purchase, not a subscription. They are not currently offered for sale on the website. They are held on your account and do not expire. No Viper feature spends credits yet; they are reserved for premium model checks planned for a later release.
Web billing
Facturación web
Summary: Web plans renew until you cancel, and you can cancel any time in Manage billing. For refunds, the text of this section applies.Resumen: Los planes web se renuevan hasta que usted cancele, y puede cancelar cuando quiera en Administrar facturación. Para reembolsos, rige el texto de esta sección.
- Purchases on viperai.co are processed by Stripe. Viper never receives or stores your full card details.
- Pro and Family subscriptions renew automatically at the price shown when you subscribed, monthly or yearly, until you cancel.
- A free trial starts when you subscribe. Unless you cancel before it ends, it converts to a paid subscription and your payment method is charged the plan’s price on the day the trial ends, and on each renewal after that.
- Each Viper account can have one free trial, across Pro and Family. An account that has already had a trial, or has subscribed before, can subscribe without one.
- If a renewal payment fails, your plan stays on for up to 7 days while Stripe retries the payment. Update your payment method in Manage billing during that time to avoid interruption. If payment still hasn’t gone through after 7 days, paid features pause; your saved watches and history are kept.
- You can cancel at any time from Account → Plan & billing → Manage billing. Cancelling stops future renewals; your plan stays active until the end of the period you have already paid for, or the end of the trial.
- Premium Credits are charged once, when you buy them.
- Prices are in US dollars and may change with notice. A price change applies to your subscription only from a renewal after the notice.
- You can cancel subscriptions at any time. Payments are generally non-refundable except where required by law or where we determine a refund is appropriate. If you believe you were charged in error, contact support.
- If you delete your account while a web subscription is active, the subscription stops renewing. You can keep access until the end of the period you have paid for (or your trial), after which your account and its data are deleted, and you can keep your account any time before then. Or you can delete now, which ends the plan immediately and deletes your account and data right away. Deleting an account does not by itself issue a refund.
App Store billing
Facturación de App Store
Summary: Purchases made in the iPhone app are billed and managed by Apple.Resumen: Las compras hechas en la app para iPhone las factura y administra Apple.
Any subscription purchased in the iPhone app is billed by Apple through your Apple ID and is governed by Apple’s terms; manage or cancel it in your Apple subscription settings. Free trials, where offered, convert to paid unless cancelled before they end. Prices may vary by region and may change with notice.
Your account & conduct
Su cuenta y su conducta
Summary: Use the service lawfully and don’t abuse it. Abusive accounts may be suspended.Resumen: Use el servicio de forma legal y sin abusar de él. Las cuentas que abusen pueden suspenderse.
You’re responsible for activity on your account and for using the service lawfully. Don’t misuse it, attempt to break or overload it, or use it to harm others. We may suspend accounts that abuse the service.
Family features
Funciones familiares
Summary: Anyone added must agree, and the person holding a device can turn its protection off.Resumen: Quien sea agregado debe aceptarlo, y la persona que tiene un dispositivo puede desactivar su protección.
Family features let an admin invite members and manage protection settings. Anyone you add must consent to being added. On-device protection can be turned off by the person holding that device — we make our best effort to alert the admin, but we can’t force another person’s phone to stay protected.
No professional advice; disclaimer
Sin asesoría profesional; exención
Summary: Viper gives information, not legal, financial or security advice, and is provided as is.Resumen: Viper ofrece información, no asesoría legal, financiera ni de seguridad, y se ofrece tal cual.
ViperAI Shield provides information to help you make safer decisions; it is not legal, financial, or security advice. The service is provided “as is.” To the fullest extent allowed by law, we disclaim warranties and are not liable for indirect or consequential damages, or for losses arising from a scam we did not catch. Nothing here limits rights you have that can’t be waived under applicable law.
Who we are & governing law
Quiénes somos y ley aplicable
Summary: Operated by Astratic Technologies LLC; Colorado law applies.Resumen: Lo opera Astratic Technologies LLC; se aplican las leyes de Colorado.
ViperAI Shield is operated by Astratic Technologies LLC, a Colorado limited liability company. These terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law rules.
Changes & contact
Cambios y contacto
Summary: We post the new date here and tell you in the app about material changes.Resumen: Publicamos la nueva fecha aquí y le avisamos en la app de los cambios importantes.
We may update these terms; we’ll post the new date here and, for material changes, tell you in the app. Questions? Support. See also our Privacy Policy.